Tag Archives | Hosted service

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Skype for SIP vs Skype for Asterisk: IfByPhone’s Irv Shapiro Nails It!

By on March 30, 2009

Following a link from Dan York’s update to his post outlining technical details of Skype for SIP, I found a link to this post from IfByPhone’s Irv Shapiro: Why Skype for Asterisk is more important than Skype for SIP. First, Irv has done perhaps the best articulation yet differentiating Skype for Asterisk from Skype for […]

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eComm 2009: An Outstanding Primer in Emerging Communications

By on March 6, 2009

Over the past three days there has been a continuous stream of presentations that provide insight into a wide range of issues, opportunities and perspectives in the IP-based communications space going forward. While there will be more posts covering individual presentations, it’s worth taking time to mention a few highlights: Most innovative, outside-the-box, presentation: Ge […]

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Mr. Mashup, Thomas Howe, Executes on His Passion

By on March 4, 2009

Thomas Howe has long been noted for his expertise in developing “Communications Enhanced Business Processes” (“CEBP”). Fundamentally this involves embedding communications facilitation into a legacy business process such as to reduce operating overheads and/or increase employee productivity. From many of the examples I have seen, I would call it eliminating the “intrinsically mundane” from any […]

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eComm 2009: Sponsors Accelerating in a Depressed Economy

By on February 16, 2009

Last day to register today for Regular Pricing; Late pricing applies for registrations after Feb.17, 2009. Enter “one touch” for a 20% discount. Two weeks ago eComm 2009 organizer Lee Dryburgh observed that: With the heavy backdrop of economic doom and gloom everywhere I’d been finding it ever more strange that virtually every company I […]

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Set Up and Make CalliFlower Conference Calls from Your iPhone

By on February 4, 2009

Over the past eighteen months CalliFlower has evolved into a complete audio conference call service. While they still offer a basic free service, in January they launched a premium service that provides document sharing, local calling numbers in North America, Europe and Australia as well as a feature that allows administrators to set up, but […]

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A Partnership Is Worth Zilch When….

By on January 24, 2009

… your partner fails to provide an obvious path to download and install your software. In early July last year I wrote about the launch of Dell Video Chat, based on a newly announced agreement between Dell and SightSpeed to use SightSpeed’s video services. The bottom line was that Dell Video Chat would become available […]

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Voxeo Grows Again: Voice Objects Acquisition Adds a Third Layer of Developer Resources

By on December 9, 2008

Over the past ten years Orlando, FL-based Voxeo Corporation has grown to become one of the largest hosts of enterprise Interactive Voice Response (“IVR”) applications, building not only tools for developing and hosting these applications but also a track record of twenty profitable quarters as a self-financed private company. Historically Voxeo has provided, at no charge, […]

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Fonolo Takes Its “Deep Dialing” Into Full Public Beta

By on December 8, 2008

When calling into an enterprise of any reasonable size, we all love to navigate our way through those pesky (and repetitive) enterprise auto-attendant services or phone trees that go through menu after menu to connect you directly to an appropriate destination service or person. NOT! At last spring’s eComm 2008 we first learned about Fonolo, […]

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